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Cryptoasset Insurance

The only protection for your digital assets against social engineering and theft.

Protecting you from the risks no one else can

For individuals and businesses, our industry-first regulated insurance policy covers the professional fees to return stolen cryptoassets. We support all forms of custody: Not your keys, not your coins.

Redefind provides the most comprehensive protection against crypoasset theft:

Wallets

  • Theft from your self-custody wallet
  • Deception by your genuine wallet provider
  • Theft of wallet seed phrase

Devices

  • Theft and/or hacking of your devices
  • Malware attack on your devices
  • Theft as a result of a SIM swap attack

Exchanges & Custodians

  • Theft from your exchange or custodian account
  • Deception by your exchange or custodian account

Specific events

  • Social engineering & theft by deception
  • Theft resulting from kidnap and/or extortion
  • Theft as a result of a quantum computing attack
  • Hacking and exploitation
  • Theft from connecting to a malicious website, app or dApp
  • Address poisoning attacks
  • Deep fake impersonation of a close relative
  • Fake investment platforms

In-person attacks

  • Forced sending of your digital assets
  • Forced relinquishing of wallet and/or seed phrase

*Policy wording is most up to date

How it works

Report

Tell us which of your crypto wallets or exchange accounts have suffered a theft.

Discover

Blockchain investigators are assigned to your case to locate your stolen cryptoassets.

Recover

We appoint leading legal experts to establish and execute the most effective recovery strategy.

Reinstate

When successful your stolen cryptoassets are returned, and you receive 100% of whatever we recover (we never take a cut).

The Redefind professional services panel

Cryptoasset Insurance Report 2025

Not your name, not your claim - this industry-first report examines the gaps and misconceptions surronding the cryptoasset insurance coverage that owners often assume they have by default when using exchanges, custodians, and self-custody wallets. Our aim is to inform cryptocurrency, token and NFT owners that, unless they are a named beneficiary on a regulated insurance policy, they are unlikely to have any coverage at all.

Digital Asset Theft Insurance for Businesses

Simple solutions for complex problems

Cryptoasset Theft Insurance

This policy covers the professional fees required to recover stolen crypto assets, offering comprehensive protection for your business against all forms of theft, including social engineering. It can also be seamlessly integrated as an embedded solution to safeguard your customers.

Custody & Cold Storage

Cold storage insurance for both custody providers, and digital asset owners when their assets are stored in third-party cold storage.

Tokenised RWAs

Bespoke insurance cover for physical RWAs compatable with tokenisation projects (such as real estate, art, jewellery).

Professional Risks

Industry specific insurance: Professional Indemnity (PI), Directors & Officers (D&O), Errors & Omissions (E&O), Crime/Staff fidelity, Cyber and Platform Downtime.

Property & Hardware

Bespoke cover for both physical premises and technology hardware (such as mining equipment).

Crisis Response

Tailored global programs to protect against cyber risk, key personnel risk, kindnap & ransom, and identity theft.

Enquire

FAQs

Social engineering refers to sophisticated scams that trick you into handing over your crypto assets to others. In 2024, a staggering 84.4% of all crypto thefts were caused by social engineering. No technology can fully protect against these attacks—making Redefind the only true safeguard against social engineering worldwide.

Yes! Redefind is the only self-custody crypto insurance available globally. Not your keys; not your coins. You can also hold your crypto assets on compatible exchanges or custodians if you prefer, and you will still be covered.

Yes, Redefind is the only regulated insurance provider catering for both individuals and businesses holding digital assets. While DeFi "cover" solutions have existed for years, they are not regulated, not true insurance, and require a high level of crypto expertise to access.

Yes, we can arrange coverage for a wide range of personal and business assets, including property, art, jewellery, cars, boats, planes, and other valuable items.

The Redefind team believes in the future of digital assets and is committed to bridging the gap between the "web2" and "web3" worlds. Providing insurance for individuals, to give them peace of mind when holding digital assets, is our way of contributing to this vision. Additionally, Connor, the cofounder of Redefind, suffered a crypto theft in 2021 and built this product to help future crypto theft victims.

When you are looking for cryptoasset insurance, always consider the following: be wary of companies that do not offer a certificate in your name or at least with you as a named beneficiary (even then, make sure that your provider covers the totality of assets under management); do not accept ‘insurance policies’ from unregulated businesses such as DAOs, these offer no guarantee of any remedy, also be wary of providers who refer to obscure rating agencies (always search for A.M. Best, Standard & Poors or Moody’s); always check for high excesses or co-insurance requirements; be incredibly wary of anyone who asks you to sign a ‘Chicken Letter’ absolving them of responsibility if your insurance provider fails, and lastly, always check that the provider is regulated to provide insurance in the jurisdiction you are in. As always, trust but verify and don’t be afraid to walk away.

About Redefind

Redefind is the dedicated digital asset insurance company

Our insurance capacity is provided by both Lloyd’s of London syndicates (A+ Excellent, A.M.Best) and other highly-rated insurance companies (A+ Superior, A.M.Best).

Richard Daws

Richard Daws

Co-founder & CEO

Over 25 years of experience in complex international insurance (Aon, Brit, R.K Harrison, Chubb). Voted most influential CEO 2024 (Web3 Insurance) by CEO Monthly.
richard@redefind.io

Connor Edward

Connor Edward

Co-founder & CPO / Investigation lead

Career spanning 10 years within the digital asset industry. Certificate of Insurance (CII) and Certified advanced digital asset investigator (TRM Labs).
connor@redefind.io